Stire (EN): “Find the Right Messaging Solution for Work” (NY Times)
Scris de Olivian BREDA pe miercuri, 23 ianuarie, 2008
BAU,
Din New York Times, via Google News:
“Find the Right Messaging Solution for Work
Published: January 22, 2008
Instant messaging (IM) has come a long way from its humble beginnings as a chat tool. It’s now considered a full-featured business application.
One of the first and most important steps is establishing a policy for acceptable use of chat applications. The policy should include guidelines on who will be allowed to use the technology and what is appropriate to discuss over IM. The policy should also make clear which IM platform the company has selected, and whether it will be using encryption, secure log-ons, or other features to safeguard corporate communications. Having a policy and enforcing it may be even more important if your company decides to use a free public IM product, because they don’t offer the same kind of security features as enterprise solutions.
Companies that were initially wooed by the speed and convenience of messaging have come to rely on IM to keep workers in contact and on task. In response, messaging providers have stepped up their offerings to cater to business needs, adding features like file transfer, voice messages, and mobile capabilities.
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